The Pup Parent Portal is our free online client portal, created by Gingr, that allows you to book reservations and appointments, manage deposits, view past visits, purchase packages, access report cards, and update your pup’s information!

You can visit us online [HERE] to create your pup’s account, or stop by or give us a call at (323) 424-4145, and we’ll set it up for you! Creating an account takes just around 90 seconds on average. All Belle’s members are automatically enrolled in an account to keep track of their bookings.

You can easily make changes through your Account page [HERE]. Within your account, you can: • Update your personal information • Change payment details • Edit your pup’s profile • Assign authorized users for pickup • Update your emergency contact • View signed client agreements • Upload medical records • Add another pet We’re also happy to update your information during your next visit or over the phone at (323) 424-4145.

A Reservation is used to reserve a general slot in any of our programs that require a reservation (such as Daycare, Boarding, etc.). Think of it like booking a hotel room—you need to secure a spot, or there may not be availability. An Appointment, on the other hand, is for services that require a scheduled time, such as booking a temperament test, grooming session, or any other time-specific service. This difference is important when navigating your Pup Parent Portal to ensure you're finding what you're looking for!

No, but it's the best way to see real-time availability for all our services. If you prefer to speak to a real human, you can! Make a reservation by calling our Pup Guardians at (323) 424-4145 or visiting us in person at 5751 W. Pico Blvd, Los Angeles, CA. Walk-In services are available between 10am and 4pm. NOTE: We recommend booking in advance, especially during peak seasons, to ensure availability.

Yes! If you need to cancel your reservation, visit your online portal [HERE], navigate to your reservation, and select the cancel option. You will receive a cancellation confirmation on screen. If you do not see this, your reservation was not canceled. As always, you can call us at (323) 424-4145 or visit us on-site to make changes to your reservation or cancel.

You can close and delete your account via your profile settings [HERE]. By taking this action, you will request the facility to delete your account. The facility will review your request and handle it in compliance with regulations regarding animal record management and retention. NOTE: Once you close your account, it will remove your online access and prevent additional bookings, both in-person and via phone, for your pup. If you choose to book again with Belle’s, you will need to complete another temperament test and create a new account.

Yes, We generally accommodate walk-ins at 10 AM and 4 PM daily. Note: availability is limited for each of our services, so we highly recommend reserving in advance. -- To book, you can call us at (323) 424-4145 or visit your Pup Parent Portal. Our online system provides real-time availability for each of our services.

Yes! Select notable dates and holidays may be priced at a higher rate, and availability may vary. Please plan ahead for all holidays as space is limited! If you are a package holder, your package credits will apply to the base price on these dates, and you will be responsible for any additional upcharge. To inquire about potential black-out dates, please discuss this with your ‘Pup Guardian’ during your next visit or reach out to our team.

To participate in daycare or boarding, your pup must: • Be at least four months old • Be spayed or neutered if over six months old • Be up to date on required vaccinations (Rabies, DHPP, and Bordetella) • Pass a behavior assessment to ensure a safe and social environment For more details or to schedule an assessment, please contact our team!

We welcome drop-offs for daycare between 7:00 AM and 10:00 AM. For full-day reservations, pets can be picked up between 4:00 PM and 7:00 PM. NOTE: Your animals must complete a complimentary temperament test prior to partaking in Boarding & Daycare experiences.

You may check-in for overnight boarding after 4:00 PM and must check out before 11:00 AM. We offer early drop-off for an additional $35, payable at the time of drop-off, which allows you to drop off your dog up to 6 hours early. During this time, your dog will have the opportunity to socialize and hang out in our free roam area. NOTE: Your animals must complete a complimentary temperament test prior to partaking in Boarding & Daycare experiences.

The self-wash station is open from 8 AM to 6 PM. Due to limited space, we recommend making a reservation in advance, as we may not always be able to accommodate walk-ins.

Head over to https://www.bellesboarding.com/terms to view our Terms and Standard Client Agreement.

You can review our full privacy policy here: https://www.bellesboarding.com/privacy.

PROMOTIONS: We offer special promotions for members enrolled in our Belle’s Buddy Program. Be sure to keep an eye on your email and phone for exclusive offers! MULTI-PET DISCOUNTS: We offer multi-pet discounts for daycare and boarding! Ask your ‘Pup Guardian’ about our multi-pet discounts during your next visit or give us a call at (323) 424-4145. REDUCED RATES: We also offer reduced rates for daycare and boarding when you purchase a “Buy Now, Schedule Later” package. Credits expire after six months and allow you to participate in our programs at a lower cost than a single purchase. To buy a package, visit our online portal [HERE], or give us a call at (323) 424-4145.

Yes, we offer Multi-Pet discounts for Daycare and Boarding! Ask your 'Pup Guardian' about our multi-pet discounts during your next visit or give us a call at (323) 424-4145.

If any additional services are needed, we will contact you for approval before proceeding.

Credits expire after six months and lock you in to current pricing for the (6) month period.

Belle’s requires no less than 48 hours’ notice for cancellations to receive a store credit for your scheduled reservation or appointment. Credits from cancellations do not expire and are issued for the full dollar amount of the original purchase. If you cancel within this timeframe, your deposit will be forfeited and cannot be used toward a future purchase.

Yes! We require a 50% deposit. This can be handled via your Pup Parent Portal or by giving us a call at (323) 424-4145. The deposit locks in your reservation and makes it official!

Timing varies for each grooming service, even if you’ve received an estimated time. Therefore, you will receive a “Ready for Pickup” message from our automated system once your pup’s grooming or styling service is complete. We do our best to accommodate your schedule and ask that you let us know how close you are to the facility. This allows us to send the pickup message and have your pet ready at the appropriate time.

Our Essential Wash is specially crafted to provide your furry friend with a refreshing and thorough clean, ensuring they not only look fabulous but also maintain their overall well-being. Treat your pup to a grooming experience that rejuvenates their coat and leaves them feeling clean and vibrant! ​ Includes: Washing, Light Brushing, Anal Gland (as needed), Ear Cleaning, and Nail Trim by our skilled stylists. Shampoos on-site available for use are: Cleo & Hooman Hypo-Allergenic

Transform Your Pup with Our Full-Service Haircut, Perfectly Tailored for the City of Stars! At Belle’s Boarding and Baths, we believe every pup deserves to look and feel their absolute best. Each haircut comes with our ‘Essential Wash’ package, providing a complete pampering experience that leaves your furry friend feeling fresh, fabulous, and ready to shine in the spotlight! ​ Includes: Washing, Light Brushing, Anal Gland (as needed), Ear Cleaning, and Nail Trim, and of course a Full-Service Haircut by our skilled stylists! Shampoos on-site available for use are: Cleo & Hooman Hypo-Allergenic

TBD

Dog wash times vary based on size, breed, an selected add-ons. We estimate this to be around... • Small Dogs (20 lbs & below): 45-60 minutes • Medium Dogs (21-40 lbs): 60-80 minutes • Large Dogs (41-60 lbs): 80-90 minutes • Extra Large Dogs (61 lbs & above): 90-120 minutes *Times may vary depending on your pup’s specific needs, and animals before you. You’ll receive a system-generated text when your dog is ready for pickup!

Dog haircut times vary based on size, breed, and selected add-ons. We estimate this to be around: • Small Dogs (20 lbs & below): 45-60 minutes • Medium Dogs (21-40 lbs): 70-90 minutes • Large & Extra Large Dogs (41 lbs & above): 95-120 minutes *Times may vary depending on your pup’s specific needs and the animals before you. You’ll receive a system-generated text when your dog is ready for pickup!

Pricing varies based on your dog’s breed and size, starting at: • Small Dogs (20 lbs & below): $55/dog • Medium Dogs (21-40 lbs): $65/dog • Large Dogs (41-60 lbs): $75/dog • Extra Large Dogs (61 lbs & above): $85/dog Additional add-ons are available at an extra charge and will be mentioned & quoted at the time of booking. If your dog requires more in-depth washing or grooming, you will be notified by your groomer or a pup-guardian.

Pricing varies based on your dog’s breed and size, starting at: • Small Dogs (20 lbs & below): $90/dog • Medium Dogs (21-40 lbs): $105/dog • Large and Extra Large Dogs (41 lbs & above): $125/dog Additional add-ons are available at an extra charge and will be mentioned & quoted at the time of booking. If your dog requires more in-depth washing or grooming, you will be notified by your groomer or a pup-guardian.

Yes! If your dog is booked for a Grooming or Styling service, you can choose to add a “half-day” option for up to six hours of playtime. If your dog stays longer than six hours in total (excluding grooming time), you will be charged for a full day of daycare. You will receive a “Ready for Pickup” message from our automated system once your pup’s grooming or styling service is complete. NOTE: Your animals must complete a complimentary temperament test prior to partaking in any Boarding & Daycare experiences.

If fleas are found on your pet, we will attempt to notify you twice at the start of the wash. -- If we do not get in contact with you, we will automatically apply an additional charge of $15-25, depending on the size of your pet. We will then use our designated flea shampoos. We will also take a photo of the fleas to document this and notate this in your Pup Parent Portal!

To participate in daycare or boarding, your pup must: • Be at least four months old • Be spayed or neutered if over six months old • Be up to date on required vaccinations (Rabies, DHPP, and Bordetella) • Pass a behavior assessment to ensure a safe and social environment For more details or to schedule an assessment, please contact our team or do so via your Pup Parent Profile [HERE]! Choose the booking category as “Appointments” and the service as “Evaluation for Daycare or Boarding” within the portal to book!

We’ve created a “Step-by-Step” visual example on our Instagram—check out our IG Highlights [HERE]! To book a RESERVATION, you can simply: Log in to your online portal via the Member Login [HERE]. Select “Book.” Select your pet and click “Start Booking.” Choose “Reservation” from the dropdown menu. Select the “Daycare” option. Choose your drop-off time. Choose your pick-up time. Select any service options you want to add! Input any booking notes and details (the more we know about you, the better we can tailor your experience) Click “Submit Request.” You’re all set! The booking request has been sent to our team. Be sure to follow any emails or pop-ups you receive to ensure your reservation doesn’t require any additional steps. _____ If you prefer to speak to a real person, you can! You can make a reservation by calling our Pup Guardians at (323) 424-4145 or by visiting us in person at 5751 W. Pico Blvd, Los Angeles, CA. You may also drop by for walk-in services between 10 a.m. and 4 p.m. NOTE: We recommend booking in advance, especially during peak seasons, to ensure availability.

We welcome drop-offs for daycare between 7:00 AM and 10:00 AM. For full-day reservations, pets can be picked up between 4:00 PM and 7:00 PM. NOTE: Your animals must complete a complimentary temperament test prior to partaking in Boarding & Daycare experiences.

Pickup after 7:00 PM will result in a late fee of $30 for every 15 minutes. If your dog(s) are not picked up by closing time at 7:30 PM, they will be placed in our overnight boarding program and you will be charged our boarding rates accordingly. Late fees can not be reversed once assessed.

Credits work like gift cards—they can be purchased now and used later! You have up to six months to use all your credits. Purchasing credits locks you into the current pricing for the entire six-month period, even if prices change.

Yes! Ask your 'Pup Guardian' about our multi-pet discounts during your next visit or give us a call at (323) 424-4145.

Yes! Select notable dates and holidays may be priced at a higher rate, and availability may vary. Please plan ahead for all holidays as space is limited! If you are a package holder, your package credits will apply to the base price on these dates, and you will be responsible for any additional upcharge. To inquire about potential black-out dates, please discuss this with your ‘Pup Guardian’ during your next visit or reach out to our team.

Since pets return to their homes before and after each daycare session, we do not include food or medicine administration as a complimentary service. However, we can administer food or medicine as an additional add-on service! ​Please inform your ‘Pup Guardian’ of any specific needs for your pet during your next visit. ​ All animals will have unrestricted access to fresh, filtered water at all times during daycare.

Each pup is assigned a private locker for their personal items. A collar with an ID tag and a safe leash is required for all pets. Personal items such as toys, outfits, or beds are not allowed in the Daycare environment.

We do not offer half-day daycare as a standalone purchase option. However, if your dog is booked for a Grooming or Styling service, you can choose to add a “half-day” option for up to six hours of playtime. If your dog stays longer than six hours in total (excluding grooming time), you will be charged for a full day of daycare. You will receive a “Ready for Pickup” message from our automated system once your pup’s grooming or styling service is complete. NOTE: Your animals must complete a complimentary temperament test prior to partaking in any Boarding & Daycare experiences.

It’s easy! Before your dog can join our daycare or boarding program, they must complete a Temperament Test & Evaluation. You’ll receive approval or denial on the spot. If approved, your pup can participate in daycare and boarding immediately (pending availability), as long as all program requirements listed on this page are met. To book a temperament test: 1. Visit your online portal. 2. Select your pet. 3. Choose Appointment then Evaluation for Daycare or Boarding. 4. Complete the booking notes. 5. Select a date and time. If you prefer, you can call ahead to make a reservation or walk in between 10 AM and 4 PM. However, availability is limited, and we may not always be able to accommodate walk-ins.

Yes, we encourage pet owners to tour our daycare facility before enrolling their dog. You can schedule a tour by contacting us at (323) 424-4145 or by visiting our website. During the tour, you will have the opportunity to see our facility, meet our staff, and ask any questions you may have about our daycare or boarding programs.

To participate in daycare or boarding, your pup must: • Be at least four months old • Be spayed or neutered if over six months old • Be up to date on required vaccinations (Rabies, DHPP, and Bordetella) • Pass a behavior assessment to ensure a safe and social environment For more details or to schedule an assessment, please contact our team or do so via your Pup Parent Profile [HERE]! Choose the booking category as “Appointments” and the service as “Evaluation for Daycare or Boarding” within the portal to book!

We’ve created a “Step-by-Step” visual example on our Instagram—check out our IG Highlights [HERE]! To book a RESERVATION, you can simply: Log in to your online portal via the Member Login [HERE]. Select “Book.” Select your pet and click “Start Booking.” Choose “Reservation” from the dropdown menu. Select the “Boarding” option. Choose your drop-off date & time. Choose your pick-up date & time. Select any service options you want to add! Input any booking notes and details (the more we know about you, the better we can tailor your experience). Review your details to ensure they're correct. Click “Submit Request.” You’re all set! The booking request has been sent to our team. Be sure to follow any emails or pop-ups you receive to ensure your reservation doesn’t require any additional steps. _____ If you prefer to speak to a real person, you can! You can make a reservation by calling our Pup Guardians at (323) 424-4145 or by visiting us in person at 5751 W. Pico Blvd, Los Angeles, CA. You may also drop by for walk-in services between 10 a.m. and 4 p.m. NOTE: We recommend booking in advance, especially during peak seasons, to ensure availability.

You may check-in for overnight boarding after 4:00 PM and must check out before 11:00 AM. We offer early drop-off for an additional $35, payable at the time of drop-off, which allows you to drop off your dog up to 6 hours early. During this time, your dog will have the opportunity to socialize and hang out in our free roam area. NOTE: Your animals must complete a complimentary temperament test prior to partaking in Boarding & Daycare experiences.

If your animal is not picked up by 11:00 AM, you will be charged for a half day of daycare, which is $35. If your animal is not picked up by 4:00 PM, you will be charged for a full day of daycare which is $65. ​ Pickup after 7:00 PM will result in a late fee of $30 for every 15 minutes. If your dog(s) are not picked up by closing time at 7:30 PM, they will be placed in our overnight boarding program for another night and you will be charged our boarding rates accordingly. Late fees can not be reversed once assessed.

Yes, a 50% deposit for the duration of your stay is required to make the booking. The remaining 50% must be paid at the time of drop-off. If you have Stay-Pack Credits (i.e., Buy Now, Schedule Later Packages), an additional deposit is not required at this time.

No, you do not need to share lodging. We want to ensure each of your dogs is as comfortable as possible. However, if requested, we may be able to accommodate them together in a larger crate, depending on availability and your preferences!

Yes, we believe your pets deserve their own food, water, and proper administration of medicine as a basic right. Each pup is given their own personal locker for their food, favorite items, blankets, and any medicine. We also have the ability to refrigerate any food or medicine that requires it. ​ Note: All items, including food, medicine, must be provided by you. Please inform your 'Pup Guardian' of any specific needs for your pet during your next visit.

When not being boarded overnight, your dog can free-roam in our play area if you wish (and we recommend it!). We have a wide variety of enrichment items and our 'Pup Guardians' give attention to each dog to ensure a stimulating experience. A single 15-minute walk with our 'Dog Walkers' is included each day your dog is with us. ​ Additional 15, 30, and 60-minute walks are available, along with other add-ons to enhance your pup's experience.

Yes! Each pup is assigned a private locker for their personal items. A collar with an ID tag and a safe leash is required for all pets. Personal items such as toys, outfits, or beds are not allowed in the Daycare environment. Personal beds and blankets can be placed within their private lodging area.

Credits work like gift cards—they can be purchased now and used later! You have up to six months to use all your credits. Purchasing credits locks you into the current pricing for the entire six-month period, even if prices change.

Yes! Ask your 'Pup Guardian' about our multi-pet discounts during your next visit or give us a call at (323) 424-4145.

Yes, we encourage pet owners to tour our daycare facility before enrolling their dog. You can schedule a tour by contacting us at (323) 424-4145 or by visiting our website. During the tour, you will have the opportunity to see our facility, meet our staff, and ask any questions you may have about our daycare or boarding programs.

Yes! Select notable dates and holidays may be priced at a higher rate, and availability may vary. Please plan ahead for all holidays as space is limited! If you are a package holder, your package credits will apply to the base price on these dates, and you will be responsible for any additional upcharge. To inquire about potential black-out dates, please discuss this with your ‘Pup Guardian’ during your next visit or reach out to our team.

The self-wash station is open from 8 AM to 6 PM. Due to limited space, we recommend making a reservation in advance, as we may not always be able to accommodate walk-ins.

Each self-wash session lasts for a duration of 45 minutes. During this time, you'll have ample opportunity to thoroughly bathe and groom your pet at your own pace.

No, there are no restrictions on the size or breed of dog that can use the self-wash station. It is available for all dogs regardless of size or breed. All dogs entering our facility must be on leash until they are inside your private Self-Wash stall.

Yes, you are welcome to bring your own shampoo, conditioner, and grooming tools/items to use at our self-wash station. Additionally, we provide these essentials for your convenience in our deluxe wash package if you prefer to use them. Our goal is to ensure you have everything you need to give your pet a comfortable and thorough wash!

Enjoy a 45-Minute Self Wash Session with Your Pup in a private grooming stall equipped with: A Professional Wash Basin Personal Pet Dryer Cozy Dog Bed Fresh, Cold, Filtered Water for your Dog Poop Bags NOTE: You must bring your own shampoo and grooming products for the 'B.Y.O. Self-Wash' package.

Enjoy a 45-Minute Self Wash Session with Your Pup in a private grooming stall equipped with: A Professional Wash Basin Cozy Dog Bed Fresh, Cold, Filtered Water for your Dog Treats Your choice of One of Four 'Cleo & Hooman' shampoos and conditioners Professional Grooming Tools (including brushes, combs, nail clipper's, and scrubbers. Soft Towels Personal Pet Dryer & Poop Bags

We ask that you leave the self-wash station in the same condition as you found it. After each use, our team thoroughly washes, cleans, and resets the station to ensure it is sanitary, tidy, and stocked for the next user. This helps maintain the facility and ensures a pleasant experience for everyone. We're here to support you if you have any questions!